Privacy Policy
Regency Road Childcare Centre & Kindergarten is committed to protecting your privacy and ensuring that any personal information we collect is handled respectfully and securely. This Privacy Policy outlines how we collect, use, store, and protect personal information in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
What information we collect
We may collect personal information from families, children, and website visitors, including but not limited to:
- Names, contact details (email, phone number, address)
- Child information relevant to care and education (such as date of birth, medical details, enrolment information)
- Information submitted via enquiry or enrolment forms
- Any other information you voluntarily provide to us
How we collect information
Personal information is collected when you:
- Submit an enquiry or enrolment form
- Contact us via email, phone, or our website
- Enrol your child at our service
- Interact with our website (such as through cookies or analytics tools)
How we use your information
We use personal information to:
- Respond to enquiries and manage enrolments
- Provide education and care services
- Communicate with families
- Meet regulatory and legal requirements
- Improve our services and website experience
We will only use personal information for the purpose it was collected, unless required or permitted by law.
Storage and security of information
We take reasonable steps to ensure personal information is stored securely and protected from misuse, loss, unauthorised access, or disclosure. Information may be stored electronically or in hard copy and is accessible only to authorised staff.
Disclosure of personal information
We do not sell or rent personal information. Information may be shared only where necessary, including:
- With regulatory or government authorities as required by law
- With service providers who assist us in operating our service (where appropriate confidentiality obligations apply)
- In emergency situations to protect the health and safety of a child or others
Access and correction
You have the right to access the personal information we hold about you and request corrections if the information is inaccurate, incomplete, or out of date. Requests can be made by contacting us directly.
Website cookies
Our website may use cookies or analytics tools to improve functionality and understand website usage. These tools do not identify individuals personally.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in legislation or our practices. The most current version will always be available on our website.
Contact us
If you have any questions, concerns, or requests regarding privacy or personal information, please contact us directly.